AI Receptionist & Enquiry Automation
What you get: a website widget that answers enquiries after hours and captures every lead, then a real person calls back within the hour. Nothing goes cold.
Trusted By Local Businesses
- Caloundra Power Boat Club Logo
- Firstlight Fabrication Logo
- Greenhalgh Pickard Logo
- Gray Finance Logo
- Moffat Beach Logo
- Impact Wealth Logo
- MoyAi Logo
- Reid Pools Logo
- Wheelhouse Logo
Most work isn't lost on price. It's lost on silence.
The enquiry comes in at 9pm or on a Sunday, when there's no one free to answer. By Monday they've already called the next name on the list. You rarely even find out it happened.
Is this your problem?
What is happening now
After hours, the enquiry lands when nobody's watching and the trail goes cold.
- Missed call, no voicemail, no trace
- Web enquiry sits until the morning
- Weekend jobs found on Monday, gone by Tuesday
- No idea how many you lost
What should happen instead (with our help)
Seconds to greet them, answer the obvious questions and hold the lead.
- Widget answers the FAQs and captures the details
- A person is notified and calls back within the hour
- If the window lapses, the AI keeps them warm and books the call
- Every enquiry logged, so you finally see the ones you were losing
AI Receptionist Services
Pick one to start or run all three. Each is shaped to your business, never lifted from a template.
After-Hours Capture
Answer and capture enquiries around the clock.
Calls, forms and messages that land after hours or mid-job are answered and captured, so a quiet moment never sends a customer to your competitor.
Lead Qualifying & Booking
The right enquiries sorted and booked for you.
Enquiries are qualified against what matters to you and booked to the right person, so your team spends time on real jobs instead of triaging every message.
Client Communication
Updates and follow-ups handled, not forgotten.
The routine updates, reminders and follow-ups that keep clients happy run on their own, with anything sensitive handed straight to a person.
The strategy is the product. We do not sell a template you could hand to anyone. We work out what your business actually needs, build it around the systems you already run and you own the result. That is the part a competitor can not copy and resell. These aren't quite what you're looking for?
What it costs
Three steps and exactly what you get.
No packages by headcount, no one-size-fits-all.
Step 1
Initial Consult
A straight conversation about your problem.
- A clear read on whether we can help
- The one or two things worth doing first
- No pitch, no pressure
Step 2
Full Audit & Strategy
We dig in and hand you the plan.
- A full audit of where you're losing time or money
- A written strategy, documented and yours to keep
- A fixed price and scope for the build
Step 3
Implementation
We build it on your systems.
- The build, on the tools you already use
- Tested with your team until you trust it
- Ongoing tuning and a monthly line on results
Here's your peace of mind
We are human-first, not bot-first. An AI agency that knows AI is a tool, not your whole strategy.
AI works best with a team behind it. We integrate it into your business processes so you get the best out of your software, while how you run your business stays confidential.
Our Process
The same five, whether it is a marketing campaign or an automation build. No hidden phases, no jargon and no long silences.
Engage
A free initial phone discussion. We work out whether you are in the right spot for it.
Examine
We map where your time and leads actually go and what is worth doing first.
Execute
Built on the systems you already use or accounts set up for the long term in your business.
Evaluate
We run the strategy alongside your current way of working until you trust it.
Evolve
We watch it, tune it and tell you each month what it did.
What is a missed enquiry actually worth?
That is roughly
$51,840
a year in work you would likely have won.
The solution?
Human-first, not bot-first.
A human should still get there first. The AI holds the lead and answers the easy questions, then gets out of the way. It only takes over if a person somehow does not, so a late enquiry is never a lost one.
Get clear on your next move
Fill out this form to book a discovery call with our team.
Case study
Greenhalgh Pickard
From scattered, volume-led content to a conversion-focused search strategy built for the right enquiries.
- 4x
- Visibility in Google AI Overviews in a year
- +80%
- Organic traffic since late 2025
- 2,650+
- Keywords ranking in Google across Australia
“We’ve used the team for some time now, highly recommend.”
Asked and answered
AI Receptionist FAQs
So a human calls me, not a bot?
Yes. That's the whole point. A person has about an hour to call you back in business time. The AI only steps in if that window lapses, so you're never left waiting.
Will my clients know they're talking to AI?
Yes, deliberately. The widget introduces itself as an assistant. We never build ones that pose as staff, because getting caught costs more trust than the convenience is worth.
How does pricing work?
Three steps. A free consult, then a fixed-fee audit and strategy if it's worth going further, then implementation quoted from that strategy. No packages by size, and the audit fee is fixed in writing up front.
What happens when it doesn't know the answer?
It says so, captures the question, and hands over with context attached. It never guesses. Guessing is how these things damage a brand.
Can it handle sensitive matters?
It captures and triages them but won't give advice. For legal, financial and health enquiries we set hard boundaries and route anything sensitive straight to a qualified person.
Can it book into our calendars?
Yes, with your rules applied: availability, job type, location and buffer times.
Based On The Sunshine Coast?
Us Too.
Stop losing jobs to a slow reply.
Let's bring your marketing and operations into focus.
- More Leads
- Increased Website Traffic
- Higher Social Engagement
- Hours Saved
- Never Miss An Enquiry